About your Privacy at Cathlloyd.co.uk

The privacy of visitors to The Sunshine Hub is of the utmost important to us. This policy has been developed in order for us to be totally transparent about how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://cathlloyd.co.uk (or our sister site https://www.thesunshinehub.co.uk). By providing us with your data, you warrant to us that you are over 13 years of age.

Cath Lloyd, T/A The Sunshine Hub, is the data controller and is responsible for all personal data submitted through this website.

Contact details are:

Full name: Cath Lloyd
Email address: makethechange@cathlloyd.co.uk
Postal address: 4 Corbyns Hall Road, Brierley Hill, DY5 4RA

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@thesunshinehub.com or amend your own data by logging in to the members area with your username and password.

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WHAT DATA WE COLLECT AND HOW WE USE IT

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may collect the following personal data about you:

Communication Data: includes any communication that you send to us whether that be sent through the contact form on our website, email, text, social media messaging, social media posting or any other communication that you send us. We use this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims.

Customer Data: includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, and purchase details. We use this data to supply the goods and/or services you have purchased and to keep records of such transactions.

User Data: includes data about how you use our website and any online services together with any data that you post for publication on our website or social media. We use this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website, social media, and business.

Technical Data: includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. We use an online analytics tracking system to collect this data and use the data to analyse your of our website and social media.

Marketing Data: includes data about your preferences in receiving marketing from us and your communication preferences. We process this data to enable you to partake in our promotions and deliver relevant website content or advertisements to you.

Sensitive Data: includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, and information about your health. We do not collect any information about criminal convictions and offences. We use these details to help guide you on a path of self discovery and will never publish or share details without your permission.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We may process your personal data without your knowledge or consent only where this is required or permitted by law.

HOW WE COLLECT YOUR PERSONAL DATA

We may collect data about you by your providing the data directly to us when completing a form on our website, or when you send us an email.

We may automatically collect certain data whilst you browse our website using cookies and similar website technologies. Please read our cookie policy for more details about cookies and how we use them.

We may receive data from third parties such as analytical providers including Google (based outside of the EU), social media networks including Facebook (based outside the EU), and our payment and delivery service providers.

MARKETING COMMUNICATIONS

The main reason we process personal data is in order to send lifestyle development strategies and website marketing communications. These communications are sent with either your consent or legitimate interest and you can unsubscribe from these communications at any time.

We may send you communications if you made a purchase on our website, or asked for information from us about our goods or services. We may also send communications if you have previously agreed to receive marketing from us and have since not opten our of receiving them.

We do not, and never will, share our email marketing list with third parties.

You can ask us to stop sending you marketing messages at any time by following the opt-out links at the bottom of any marketing message sent to you OR by emailing us at info@thesunshinehub.co.uk at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases.

DISCLOSURE OF YOUR DATA

Your data may need to be shared with the service providers below:

  • Professional advisers including solicitors, bankers and insurers
  • IT, service administration, and web hosting services

It is a requirement that these service providesr respect the security of your personal data and to treat it in accordance with the law. Service providers may process your personal data for specified purposes and in accordance with our instructions only.

DATA SECURITY

Your data is stored on secure web servers owned and operated by BestWebHosting.co.uk. Our website and all pages therein point to a domain name with LetsEncypt SSL certificate. Security measures are in place to prevent personal data from being accidentally lost, used, altered, or disclosed without our authorisation. In the very unlikely event of any suspected personal data breach, we will notify you immediately.

DATA RETENTION

Your data will be retained only for as long as is necessary to fulfil the purpose it was collected for. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements. For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

Under UK data protection laws, you have the right to request access to the personal data we hold. You can request the correction, erasure, restriction, or transfer of your data. You may also object to the processing or portability of your data and at any time you may withdraw consent to use your data.

You can see more about these rights at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at hello@themembershipguys.com You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you have any reason for being concerned about how we collect and use your data, we would be grateful if you would contact us firstly to try and resolve the issue. You have the right to complain to the Information Commissioner’s Office (ICO), who are the UK's supervisory authority for data protection issues (see www.ico.org.uk).

THIRD-PARTY LINKS

This website may include links to third-party websites including blogs, social media, and news. Clicking on those links and visiting a third party website could allow your data to be collected or shared. As we do not control third party websites and are not responsible for their privacy policies, we encourage you to read the privacy notice of every website you visit.

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